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Notices


Temporary Customer Service Unavailability – June 27 & June 30

Our Customer Service team will be unavailable during the following times due to scheduled system upgrades:

  • Friday, June 27 – Unavailable for phone and live chat support
  • Monday, June 30 (8:00 AM to 10:00 AM) – Unavailable for phone and live chat support

Train service will not be affected. All trains will operate as scheduled.

During these times, the best way to reach us is by emailing info@ctrail.com or using the Contact Us form at www.HartfordLine.com.

Please note that responses may be delayed while systems are offline.

Thank you for your patience as we make improvements to serve you better.

See something, say something!

In an emergency, call 911. To report something suspicious, tell an authority, Call 1-866-HLS-TIPS (1-866-457-8477) or visit KEEPCTSAFE.COM

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