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Notices

Boarding Assignment Changes at Berlin, Meriden, and Wallingford Stations

Due to ongoing infrastructure enhancement projects, we’d like to update you on the current and upcoming boarding assignment changes at the Berlin, Meriden, and Wallingford stations. Please see the details below for your travel planning convenience:

Berlin Station

  • April 13 & 14: All trains will board on Track 1.
  • April 27 & 28: All trains will board on Track 2.
  • May 4 & 5: All trains will board on Track 1.

Meriden Station

  • April 13 & 14: All trains will board on Track 1.
  • April 27 & 28: All trains will board on Track 2.
  • May 4 & 5: All trains will board on Track 1.

Wallingford Station

  • On weekdays, all trains will board on Track 2.

All trains will follow their regular track assignments outside of these specified dates and stations. We appreciate your patience and understanding as we work on enhancing our railway infrastructure.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

Meriden and Berlin Boarding Assignment Updates

This weekend, April 6 and 7, all trains at Berlin and Meriden will board and depart from Track 2 instead of Track 1 due to ongoing trackwork construction.

Please note that an adjusted schedule will be put in place this weekend to accommodate the project.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change. 

 

Schedule Adjustments From April 6 to May 5

There will be adjustments to the Hartford Line schedule from April 6 to May 5 due to ongoing trackwork.

Please note that these adjustments will affect departure times for several trains, including Metro-North connections. We recommend checking the schedule before your journey to prevent any inconvenience.

For details, visit hartfordline.com/fares-schedules/.

Thank you for your patience and cooperation.

How Are We Doing?

From April 1 through April 19, we’re inviting riders to participate in an online survey to capture insights and feedback regarding their experiences riding the CTrail Hartford Line. As a valued customer, we would like your feedback to help us better understand your expectations and how we can improve our service.

Please share your thoughts on what we’re doing well and how to improve here: CTrail.com/hlsurvey

Thank you in advance for your continued support and involvement in shaping the journey ahead!

Wallingford Boarding Assignment

Effective Monday, March 18th, all weekday trains in Wallingford will board and depart from Track 2 instead of Track 1 due to ongoing trackwork. This change will start with the first train of the day and continue until further notice.

This change only affects weekday trains. There are no track changes for weekend trains.

We appreciate your understanding during this time as we work to improve the railway infrastructure.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

New Schedule Effective March 18th

We would like to inform you about an upcoming CTrail Hartford Line schedule change starting Monday, March 18th. This change is to accommodate essential trackwork between North Haven and Windsor Locks that will ensure the safety and integrity of our railroad infrastructure.

Please take note of the significant time adjustments for the following trains:

Weekday Northbound

  • CTrail 4404 will now depart New Haven Union Station at 8:32 a.m.
  • CTrail 4406 will now depart New Haven Union Station at 11:45 a.m.

Weekday Southbound

  • Amtrak 471 will now depart Springfield at 9:05 a.m.

This schedule adjustment also includes minor changes in departure times for several other trains, so please refer to hartfordline.com/fares-schedules/ for all schedule details.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

New Schedule Effective March 4th

An updated Hartford Line schedule will take effect on Monday, March 4th, offering improved alignment with the new Amtrak schedule to enhance connectivity for travelers. Please be mindful of the following key changes in the schedule as noted below:

Weekday Northbound

  • Amtrak 474 will depart New Haven Union Station at 4:25 p.m.
  • Amtrak 494 will depart New Haven Union Station at 7:45 p.m.

Weekday Southbound

  • CTrail 4461 will depart Hartford Union Station at 4:55 p.m.
  • Amtrak 417 will depart Springfield at 6:25 p.m.
  • Amtrak 479 will depart Springfield at 7:35 p.m.

We strongly encourage you to review the updated schedule and connections at your earliest convenience.

NOTE: This update is one of several updates taking place over the coming months to improve the reliability and enhance the ridership experience. So, as always, please refer to hartfordline.com/fares-schedules/ for further details.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Winter Strom Advisory

A winter storm is forecasted for our service area on Tuesday, February 13. We are closely monitoring the situation and have pre-positioned crews and equipment to respond as necessary. CTrail Hartford Line will continue to operate on our regular schedule as weather conditions allow.

We encourage customers to take the following precautions:

  • Monitor our website or service alerts for updates.
  • Allow extra travel time due to the potential weather conditions.
  • Exercise caution when on platforms, staircases, and when entering or exiting trains, as surfaces may be slippery.

Your safety is our top priority, and we appreciate your cooperation and understanding during this time.

Additionally, if you have bus or rail connections, we recommend checking with those service providers before traveling to ensure they are operating as scheduled.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

Presidents Day Schedule

In observance of Presidents Day, both CTrail Hartford Line and Amtrak will operate on the following modified schedule:

Saturday, February 17, and Sunday, February 18: 

  • ALL trains will operate on a Saturday schedule.

Monday, February 19:

  •  ALL trains will operate on a Sunday schedule.

Be sure to check with your connecting operator for travel beyond New Haven, as they may also have a modified holiday schedule.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

Martin Luther King Jr. Day Schedule

Service Update: Martin Luther King Jr. Day Schedule

We would like to inform you that in observance of Martin Luther King Jr. Day, both CTrail Hartford Line and Amtrak trains will operate on the following modified schedule:

  • Saturday, January 13, and Sunday, January 14: 
    • ALL trains will operate on a Saturday schedule.
  • Monday, January 15: 
    • ALL trains will operate on a Sunday schedule.

 

For travel beyond New Haven, please check with your connecting operator, as they may also have a modified holiday schedule.

Don’t forget to review your preferences on our alerts pageOpens in new window to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

Winter Storm Advisory

A winter storm watch is in effect for portions of our service area from Saturday night into Sunday, with snow and gusting winds. We are monitoring the situation, and CTrail Hartford Line will continue to operate. 

Be careful getting on and off trains, on platforms, and on staircases, as surfaces could be slippery. 

Passengers with bus and rail connections should check with their service providers before traveling.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

 

Train Substitution as of January 8

Starting Monday, January 8th, CTrail 4401 will replace Amtrak 453, departing from Windsor Locks at 6:15 a.m.

Please refer to https://hartfordline.com/fares-schedules for the updated schedule, as some train times have changed.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.


Holiday Schedule Update

During the upcoming holiday period, CTrail Hartford Line and Amtrak trains will operate a modified schedule for the dates below:

Saturday, December 23, and Sunday, December 24:

  • ALL trains will operate on a Saturday schedule.

Monday, December 25:

  • ALL trains will operate on a Sunday schedule.

Saturday, December 30

  • ALL trains will operate on a Saturday schedule.

Sunday, December 31 and January 1:

  • ALL trains will operate on a Sunday schedule 

For travel beyond New Haven, please check with your connecting operator, as they may also have a modified holiday schedule.

 

Click here for CTrail Shore Line East schedule information.

Click here for New Haven Line (Metro-North) schedule information.
Click here for Amtrak Northeast Corridor schedule information.

 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.

We wish you a happy and safe holiday season!

 

 

 

Schedule Adjustments Beginning December 18

Starting Monday, December 18th, a new Hartford Line schedule will take effect. The new schedule marks the end of Amtrak’s Fitter Interlocking project. 

There are several changes to the schedule at State Street station, as well as updated times for several Amtrak connections.  

Additional changes to the schedule are noted below: 

  • CTrail 4453 – Departs Hartford at 8:10 a.m.
  • Amtrak 148 – Departs New Haven at 8:47 p.m.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. Preferences may need updating after each schedule change.


ADA Accessibility at Windsor Locks

Due to mechanical issues with the ADA lift at the Windsor Locks Station, there is currently no wheelchair access to board trains.

Our maintenance team is aware of the issue and is working to fix it, but it will take several days before the lift is restored. 

In the interim, we’re asking passengers with mobility devices to please use either the Windsor or Springfield Station. 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

We apologize for the inconvenience.

Thanksgiving Holiday Update

We want to inform you about upcoming service adjustments for the Thanksgiving holiday period.

Some schedules have been adjusted to accommodate the expected surge in travel demand, and all CTrail Hartford Line trains will operate with 4-car sets, increasing passenger capacity. Additional trains will also be added on November 21, 22, and 26. See further details below:

Tuesday, November 21, and Wednesday, November 22
     – Will operate on a weekday schedule with additional trains added 

Thursday, November 23 (Thanksgiving)
     – Will operate on a Saturday schedule

Friday, November 24
     – Will operate on a weekday schedule

Saturday, November 25 
     – Will operate on a Saturday schedule

Sunday, November 26
     – Will operate on a Sunday schedule with additional trains added 

Visit hartfordline.com/fares-schedules for schedule details.

If you are traveling beyond New Haven, we recommend you check with the connecting transportation operator for their schedule information. 

It is important to note that many Amtrak trains have already sold out and may not accept CTrail tickets. If you plan to travel on an Amtrak train, we strongly recommend purchasing your tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent to avoid any inconvenience.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

 

Hartford Marathon Road Closures

Access to downtown Hartford will be limited between 7:30 a.m. and 2:00 p.m. on Saturday, October 14, due to the 2023 Eversource Harford Marathon and Half Marathon running.  

While Hartford Union Station will remain open during this time, access may be limited.  We encourage you to use either Windsor or Berlin stations.  

A complete list of the road closures can be found on the Marathon’s website: https://www.hartfordmarathon.com/road-closuresct-transit/ 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Columbus Day Weekend Schedule

Please note that all CTrail Hartford Line and Amtrak trains will operate on their regular schedules during Columbus Day weekend, October 7 – 9. No special adjustments will be made.

The full schedule can be viewed here.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Enfield Train Station Public Meeting

We are pleased to inform you that the Connecticut Department of Transportation (CTDOT) will present an overview of the proposed Enfield Railroad Station Project on Wednesday, October 4, 2023, at 6:00 p.m. at Enfield Town Hall. All residents are invited to participate in this information session to hear details of this significant project, seek clarifications, and offer valuable input.

The Enfield Railroad Station Project holds immense significance as an integral part of the Hartford Line Rail Program, with the following objectives:

  • Enhanced Connectivity: Establishing crucial rail links connecting Enfield to key destinations such as Hartford, New Haven, and Springfield.
  • Sustainable Mobility: Offering a sustainable, safe, and dependable mode of transportation, promoting reduced reliance on personal vehicles.

The NEPA National Environmental Policy Act and Rights-of-Way processes will also be discussed during this meeting.

Don’t miss this opportunity to stay informed and have your voice heard in the development of the Enfield Railroad Station. 

For more information, visit:

https://portal.ct.gov/DOT/CTDOT-Press-Releases/2023/Public-Invited-to-Meeting-Regarding-the-Proposed-Railroad-Station-in-Enfield

Public Hearings on Proposed Fare and Service Changes for Bus and Rail

The Connecticut Department of Transportation (CTDOT) today announced a series of four public hearings to gather input on the proposed rail and bus service changes, as well as proposed rail fare increases. The biennial state budget adopted earlier this year included a funding increase for CTtransit bus service in Connecticut and a funding reduction for Metro-North Railroad (MNR) and CTrail Shore Line East (SLE) passenger rail service, to align with current commuting habits more closely.


Proposed bus service changes include:

  • One proposed new route in the CTtransit Hartford Division.
  • Two proposed new routes in the CTtransit New Haven Division and proposed improvements to service frequencies on two CTfastrak routes.
  • Additional changes proposed to eight routes in the CTtransit Hartford Division to better align with ridership demand and promote efficiency, such as decreased service frequency, route restructuring, and route elimination with replacement service.

The state budget included significant investments for additional bus service improvements across the state, such as new Sunday service in Meriden. Those changes do not meet the threshold for a service equity analysis and thus not included.

 

Proposed rail service changes include:

  • Decreased Monday through Thursday service on the New Haven Line from 239 trains to 237 trains.
  • Decreased Friday service on the New Haven Line from 241 trains to 233 trains.
  • Decreased weekday service on the New Canaan Line from 41 trains to 39 trains.
  • Decreased weekday service on the Danbury Line from 28 trains to 26 trains.

The proposed schedule changes for Shore Line East would not take effect until after the Amtrak Fitter Interlocking Project is completed and it differs from the construction schedule that took effect on September 5, 2023.

  • Decreased weekday service on Shore Line East from 23 trains to 16 trains.
  • Proposed Shore Line East Train 1640 will depart 5:45 p.m. eastbound from New Haven, eliminating a three-hour gap.

Proposed rail fare changes include:

  • An increase for Metro-North fares in Connecticut, Shore Line East fares, and Hartford Line fares, excluding monthly school passes. Metro-North fares in Connecticut have not increased since January 2018, while Shore Line East fares have not increased since 2016. Hartford Line fares have not been adjusted since the launch of the service.

Full details on the proposed service and fare changes are available at ct.gov/dot/proposedtransitchanges.

“Commuting habits continue evolving following the height of the COVID-19 pandemic, and these proposed changes reflect this ‘new normal’ by prioritizing morning and evening peak train service and introducing bus service changes to meet a new demand,” said Connecticut Department of Transportation Bureau Chief of Public Transportation Benjamin Limmer. “I encourage members of the public to attend one of the hearings and offer their comments and feedback on these proposals. Public input is critically important and helps ensure we deliver a safe, accessible public transportation system in Connecticut.”

At these hearings, CTDOT will provide information and accept public comments on the service and fare proposals and the Service and Fare Equity (SAFE) analysis. The SAFE analysis evaluates the proposed changes to determine if they will cause a disparate impact on people of color or a disproportionate burden to people with low incomes.

The public hearings will be conducted in person in Hartford and New Haven and virtually online via Zoom. The in-person hearings include an open house during which staff will be available for questions and answers. The public hearing will begin after the open house.

 

DATE

LOCATION

TIME

Monday, October 2, 2023

 

Kennedy Mitchell Hall of Records

200 Orange St., New Haven, CT 06510

5:00-6:00 p.m. (open house)

6:00-8:00 p.m. (public hearing)

Tuesday, October 3, 2023

Capitol Region Council of Governments

3rd Floor Board Room

241 Main St., Hartford, CT 06106

5:00-6:00 p.m. (open house)

6:00-8:00 p.m. (public hearing)

 

Wednesday, October 4, 2023

 

Virtually via Zoom

Webinar ID: 819 3851 5237

Passcode: 026281

11:00 a.m.-1:00 p.m.

Wednesday, October 4, 2023

 

Virtually via Zoom

Webinar ID: 819 3851 5237

Passcode: 194387

6:00-8:00 p.m.

The complete proposed service and fare changes are available at ct.gov/dot/proposedtransitchanges. The public comment period is open from today, Monday, September 18, through Friday, October 6, 2023. The virtual meetings will be recorded and saved on the CTDOT YouTube Channel at youtube.com/@ctdotofficial.

Registration is encouraged for the virtual public hearings; however, it is only required for those who would like to provide a comment during the hearing. To register, please visit ct.gov/dot/proposedtransitchanges or call (860) 594-3612 and leave a voicemail with your full name and contact information. Registration will be accepted up to the day of the hearing and will remain open for the duration of the hearings.

Individuals with limited internet access can listen to the meeting by calling (833) 548-0282 and entering the Webinar ID. Persons with hearing or speech disabilities may dial 711 for Telecommunications Relay Services (TRS). Persons with limited internet access may also request that project information be mailed to them within one week by contacting (860) 594-3612 or dot.proposedtransitchanges@ct.gov.

Language assistance may be requested by contacting the CTDOT Language Assistance Call Line at (860) 594-2109. Requests should be made at least five business days prior to the meeting. Language assistance is provided at no cost to the public, and efforts will be made to respond to timely requests for assistance. Closed captioning, including in non-English language, will be available on Zoom.

For more information on the proposed changes and how to attend the public hearings, provide comments, and access the SAFE analysis document, please visit ct.gov/dot/proposedtransitchanges.

CTDOT encourages all members of the public to participate in one or more of the scheduled public hearings and submit comments. Members of the public may submit comments by emailing dot.proposedtransitchanges@ct.gov, or by calling (860) 597-8226. Written comments may also be submitted to:

COMMENT ON PROPOSED FARE AND SERVICE CHANGES

Connecticut Department of Transportation

Bureau of Public Transportation

P.O. Box 317546

Newington, CT 06131-7546

CTDOT will consider all comments received during the public hearing and public comment process when approving the final service and fare proposal(s).

ATTENTION – CTrail eTix App Offline on Sept. 14

The CTrail eTix app will be down for maintenance on Thursday, September 14, from 10:00 p.m. to 12:00 a.m. During this time, tickets will not be able to be purchased through the app. However, you can still purchase tickets from ticket vending machines at all Hartford Line stations.

All previously purchased tickets can be used.

We apologize for any inconvenience this may cause.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Important: New Schedule Beginning September 5

Starting Tuesday, September 5th, a new Hartford Line schedule will take effect. This schedule marks the end of Amtrak’s construction work on the Penn Station Access project and the return to regular Amtrak service from New York to New Haven. 

This schedule change will significantly impact some train times, and some connections will also be affected.

Trains with adjustments of 15 minutes or more include the following: 

Weekday

  • Amtrak 490 will now depart New Haven Union Station at 9:42 a.m.
  • Amtrak 494 will now depart New Haven Union Station at 7:35 p.m.

Saturday-Sunday

  • Amtrak 497 will now depart Springfield at 7:30 p.m.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Labor Day Weekend Schedule

During the upcoming Labor Day weekend, both CTrail Hartford Line and Amtrak trains will operate on the following modified schedule:

Saturday, September 2, and Sunday, September 3: 

  • ALL trains will operate on a Saturday schedule.

Monday, September 4:

  • ALL trains will operate on a Sunday schedule.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

We hope you have a happy and safe Labor Day!

UPDATED – Important Service Adjustment July 28-31

Please be advised that another temporary service adjustment will be in effect from Friday, July 28, to Monday, July 31, with significant bus substitutions.

Details include the following:

Friday, July 28

  • Amtrak 148 and 136 will run as bus substitutions
  • All other trains will run as scheduled

Saturday, July 29, and Sunday, July 30

  • CTrail: There will be train service between New Haven and Hartford, but there will be bus service between Hartford and Springfield
  • Amtrak: There will be local and express bus services from New Haven to Springfield

Monday, July 31 

  • Amtrak 141 and 125 will run as bus substitutions
  • All other trains will run as scheduled

Additional information:

  • Local buses will stop at every station along the Hartford Line
  • Express buses will only stop at New Haven Union Station, State Street, Hartford Union Station, and Springfield Union Station
  • Passengers will still need a train ticket to board a substitute bus
  • To guarantee a seat on Amtrak, please purchase your tickets in advance through the Amtrak reservation system
  • Tickets can be purchased through the Amtrak app or online at Amtrak.com
  • Google and Apple Maps will not show the correct information this weekend; please use the trip planner on the Hartford Line website to plan your travels accordingly

These service adjustments are needed to accommodate Amtrak’s ongoing maintenance and safety work on the Connecticut River Bridge north of Hartford and the CT Department of Transportation’s work at the site of the new Windsor Locks station.

We thank you for your patience during these projects. 

We encourage you to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. 

Maintenance Alert – Passenger Information Boards at Berlin & Meriden

 

Please be advised that due to maintenance, the passenger information boards at Berlin and Meriden will be out of service during the following timeframes: 

 

  • Berlin: Monday, July 17, 10:00 a.m. through Tuesday, July 18, 3:00 p.m.  
  • Meriden: Tuesday, July 18, from 11:00 a.m. – 2:00 p.m.

The boards will be blank during this time, and no information will be displayed. If you need help, please don’t hesitate to contact our customer service team at 877.287.4337. They will be more than happy to assist you. 

We apologize for any inconvenience this may cause.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

 

Independence Day Holiday Schedule

In honor of Independence Day, CTrail Hartford Line will operate on a Saturday schedule on Tuesday, July 4, 2023

Additionally, we want to inform you that Amtrak 190 and Amtrak 175, listed as connections for Hartford Line trains, will not operate on Monday, July 3, 2023.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

We hope you have a happy and safe 4th of July!

Important Service Adjustment June 23-26

A temporary service adjustment will be in effect from Friday, June 23, to Monday, June 26. During this period, there will be significant bus substitutions for CTrail Hartford Line and Amtrak trains.

This adjustment is necessary to accommodate Amtrak’s maintenance and safety work on the Connecticut River Bridge north of Hartford, and because of track work on the upcoming Windsor Locks Station.

Detailed information includes the following:

Friday, June 23 

  • Amtrak 148 & 136 will be bus substitutions

Saturday, June 24, and Sunday, June 25

  • CTrail: There will be train service from New Haven to Hartford, but buses will service all stops north of Hartford
  • Amtrak: There will be local and express bus service from New Haven to Springfield

Monday, June 26 

  • Amtrak 141 and 125 will be bus substitutions

Additional information:

  • Local buses will stop at every station along the Hartford Line
  • Express buses will only stop at New Haven Union Station, State Street, Hartford Union Station, and Springfield Union Station
  • Passengers will still need to purchase a train ticket to board a substitute bus

 
We apologize for any inconvenience this may cause and we appreciate your patience.

We encourage you to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels. 

Hartford Union Station – Interior Stairway Closure

The interior stairway of Hartford Union Station will be closed for maintenance from 10:30 pm on Wednesday, June 21st, until 4:30 am on Thursday, June 22nd. However, our station elevators will still be operational during this time, and customers may use them to access the platform. 

We apologize for any inconvenience this may cause. Thank you for your cooperation.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Regular Train Schedule for Juneteenth

All trains will operate on a regular schedule on Monday, June 19, 2023, in observance of Juneteenth. 

We hope that you have a safe and enjoyable holiday.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Phone and Alert System Restored

Our phone and alert system are now back up and running. We apologize for any inconvenience this may have caused and appreciate your patience during this time. Thank you for your continued support.

Update on our phone and alert system

Our phone system is now back up and running.  However, our alert system is still down.  Our team is working with our vendor Amazon Web Services, to resolve the issue. 

We apologize for any inconvenience this may have caused and appreciate your patience.

If you have any urgent matters, please get in touch with us at 1-877-287-4337 or via email at info@ctrides.com

Thank you for your continued support.

Our Phones and Alert System Are Down

Our alert system and phones are currently down due to a server outage. Our team is actively working with our vendor Amazon Web Services to get the issue resolved as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience while we work to get everything back up and running smoothly.

If you have any urgent matters, please reach out to us via email at info@ctrail.com

Updated Weekend Metro-North Connection times Beginning June 11, 2023

We wanted to let you know that weekend Metro-North times will be updated beginning June 11.

While the Metro-North trains connecting to the Hartford Line will stay the same, some of the arrival and departure times from New Haven Union Station may change by up to three minutes.  

If traveling to and from New Haven, refer to the schedule at HartfordLine.com for detailed information. 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

New Amtrak Trains & Travel Times Beginning June 5

Great news! We are excited to announce the addition of new Hartford Line Amtrak trains and travel times to our schedule beginning on June 5. These new trains will add early-morning and late-night service on weekdays and weekends.

Please note the additional details below:

Weekday Southbound

  • Amtrak Regional 141 – The new departure time from Springfield is 4:45 a.m.
    • You can now reach New York City before 8:45 a.m.
  • Amtrak 453 – This new train departs Windsor Locks at 6:15 a.m.
  • Amtrak Regional 125 – This new train departs Springfield at 7:50 a.m.

 

Weekday Northbound

  • Amtrak 470 – The new departure time from New Haven is 10:51 a.m.
  • Amtrak Regional 136 – This new train departs New Haven at 10:55 p.m.
    • This train now offers a late-night travel option for those connecting from New York City.

 

Weekend Northbound (Sat-Sun)

  • Regional 146 – This new train departs New Haven at 9:54 p.m.
    • This train now offers a late-night travel option for those connecting from New York City.

 

Weekend Southbound (Sat-Sun)

  • Regional 143 – This new train departs Springfield at 6:00 a.m.
    • You can now reach New York City before 10:00 a.m.

 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Memorial Day Weekend Schedule Changes

Please be advised that there will be changes to our schedule during Memorial Day weekend.

  • Saturday, May 27th, and Sunday, May 28th, all CTrail Hartford Line trains will operate on a Saturday schedule.
  • Monday, May 29th, all CTrail Hartford Line trains will operate on a Sunday schedule.

 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.


 

Schedule Adjustment Effective April 16, 2023

Now that the recent Amtrak rail replacement project has been completed, an updated schedule will go into effect on Sunday, April 16, with adjusted travel and connection times on several trains. All bus substitutions have also been removed with this schedule change.
 
Click here for schedule details.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Schedule Adjustment Effective April 3, 2023

Due to an ongoing construction project, an updated schedule will go into effect on Monday, April 3, 2023, with adjusted travel and connection times on several trains.

This project includes the Penn Station Access construction, which will enable Metro-North trains to connect to the west side of Manhattan and into Penn Station, resulting in expanded travel options for Connecticut passengers. 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Bus Fares to Resume on April 1, 2023

Attention riders who utilize bus connections during their trips, this is a reminder that beginning April 1, 2023, fare collection will resume on all local and express Connecticut bus routes. The CTtransit Sales Outlets will resume selling fares on March 20, 2023.

The CTtransit Express 950 (Hartford/Meriden/New Haven) will also resume collecting fares. As a reminder, those buses will cross-honor all CTrail ticket types except for the 10-trip tickets.

Please note that the following routes are always free to all riders:

  • Asylum Hill Connector (Hartford)
  • Columbus Blvd. Connector (Hartford)
  • State Capitol Connector (Hartford)
  • DASH Downtown Area Shuttle (Hartford)
  • Union Station Shuttle (New Haven)

Please check your local bus provider’s website for detailed information and ticket purchasing options.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Weather Advisory

Inclement weather is expected to bring snow, rain, and high winds starting this evening, Monday, March 13, and continuing through Tuesday, March 14.

We are monitoring the situation, and our ground crews are ready to assess and fix any weather-related issues to ensure safe operations. We also urge riders to use caution at stations and on train platforms. 

We will provide service updates on our website and through our alert system. Passengers with bus and rail connections are encouraged to check their service providers before traveling.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Winter Weather Advisory

A winter storm is expected to bring heavy snow starting this evening, Monday, February 27, and continuing through Tuesday, February 28.

We are monitoring the situation and, in preparation, have prepositioned ground crews along the rail corridor who will be ready to assess and fix any weather-related issues to ensure safe operations. We also urge riders to use caution at stations and on train platforms.

We will provide service updates on our website and via our alert system. We encourage passengers with bus and rail connections to check their service providers before traveling.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Schedule Adjustment Effective March 6

An updated schedule will go into effect on Monday, March 6, 2023, with adjusted travel times on several Amtrak and Hartford Line trains due to an ongoing construction project in New York. 
The following trains will be affected: 

Southbound

  • Amtrak 141 – Departs Springfield at 5:40 AM
  • Amtrak 417 – Departs Springfield at 5:55 PM
  • CTrail 4415 – Departs Springfield at 9:40 PM 

 

Northbound

  • Amtrak 474 – Departs New Haven at 4:03 PM  
  • Amtrak 476 – Departs New Haven at 5:35 PM
  • Amtrak 494 – Departs New Haven at 8:10 PM 
  • Amtrak 148 – Departs New Haven at 9:05 PM

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.


 

Hartford Union Station Access Update

Starting today, February 16, 2023, the south stairs at Hartford Union Station will be closed due to a construction project. 

The project is scheduled to continue through mid-March, so please use the entrance on Spruce Street or Union Place to access the station and platform during this time.

 

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.


Back in Service: Elevator at Hartford Union Station

The elevator at Hartford Union Station is now back in service. With full elevator access to Hartford Union Station, bus accommodations are no longer being provided. Thank you for your patience during this time.

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Accomodations for Hartford Elevator Outage

 

The elevator at Hartford Union Station is still out of service. While our maintenance team works to fix the issue, ADA-compliant buses will provide service starting on Monday, February 13th, for customers who require assistance and may have difficulty navigating the stairways. Busing details can be found below:

 

Departing from Hartford Union Station

  • Customers will board a bus at Hartford Union Station and take it to either Berlin or Windsor station to board their train.
  • Customers should arrive at Hartford Union Station at least 45 minutes before the train’s scheduled departure time.

Arriving at Hartford Union Station

  • Customers whose end destination is Hartford Union Station will deboard their train at either Berlin or Windsor station and transfer to a bus. The bus will then take them to Hartford Union Station.

 

Bus Operating Hours:

  • Weekday (M-F): 6:00 AM – 11:00 PM
  • Weekend (Sat & Sun): 7:30 AM – 11:00 PM

 

Customers can direct inquiries to info@CTrail.com, or Hartford Line Amtrak riders can call 800-872-7245, CTrail Hartford Line riders can call 833-566-3233, or you can speak with a CTrail or Amtrak representative at Hartford Union Station or New Haven Union Station.

 

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Hartford Union Station Elevator Outage

The elevator at Hartford Union Station is currently out of service due to water damage from a burst pipe. Our maintenance team is working to fix the issue as soon as possible. 

Customers requiring elevator access should go to a station representative for assistance. 

Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Presidents’ Day Schedule

Please take note that in observance of Presidents’ Day, CTrail Hartford Line will operate on the following modified schedule: 

  • Saturday, February 18th and Sunday, February 19th

    • All trains will operate on a Saturday schedule.

 

  • Monday, February 20th

    • All trains will operate on a Sunday schedule.


Don’t forget to review your preferences on our alerts page to ensure you are receiving the most up-to-date information for your travels.

Update: New Schedule Changes Effective January 29, 2023

A new schedule will go into effect on Sunday, January 29, 2023, with adjusted times and bus substitutions for several trips. These adjustments are to accommodate the rail replacement project’s third and final phase between Enfield, CT, and Springfield, MA. 

The changes below detail the bus substitutions:

  • Amtrak 416 (Sunday only) will be a bus from Springfield to New Haven beginning on January 29. 
  • CTrail 4405 and 4467 will be a bus from Springfield to Hartford; passengers will then transfer to a train to complete the trip from Hartford to New Haven
  • CTrail 4404 and 4414 trains will operate from New Haven to Hartford; passengers will then transfer to a bus to complete the trip from Hartford to Springfield
  • Amtrak 451 will be a bus from Springfield to New Haven
  • Amtrak 412 (Monday-Thursday) will be a bus from Springfield to New Haven

Regular fares will be collected for all trips.

Martin Luther King Jr. Day Weekend Schedule Changes

Please note that CTrail Hartford Line and Amtrak trains will operate on the following schedules during Martin Luther King Jr. Day weekend:

  • Saturday, January 14, and Sunday, January 15, 2023: ALL trains on CTrail Hartford Line will operate on a Saturday schedule.
  • Monday, January 16, 2023: ALL trains on CTrail Hartford Line will operate on a Sunday schedule.

Please refer to the following websites for connecting train information:

Click here for CTrail Shore Line East schedule information.

Click here for New Haven Line (Metro-North) schedule information.

Click here for Amtrak Northeast Corridor schedule information.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

 

Weekend Schedule Adjustment

A temporary weekend schedule will go into effect on Saturday, January 7, 2023, with adjusted travel times on several Amtrak Hartford Line trains due to work on the Hell Gate Bridge in New York. The work is to support the Penn Station Access project that will allow Metro-North Railroad to operate New Haven Line trains into Penn Station in the future.

 

The following Amtrak Hartford Line trains will be affected: 

 

  • Amtrak 140 (Sat-Sun) – Departs New Haven 10 minutes later. 

  • Amtrak 432 (Sunday) – Departs New Haven 5 minutes later 

  • Amtrak 497 (Sunday) – Departs Springfield 15 minutes earlier.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

 


Winter Storm Update

A winter storm is expected to bring rain and damaging winds starting Thursday night and into Friday. We are monitoring the situation, and CTrail Hartford Line will continue to operate. 

Our ground crews are standing by and will be ready to fix any weather-related damages to ensure safe operation, but we also urge riders to use caution at stations and train platforms. 

We will provide any updates on our website as they become available. And passengers with bus and rail connections should check with their service providers before traveling.

Please review and update your preferences on our alerts page to ensure that you continue receiving the most up-to-date information for your travels.

Holiday Schedule Update

We wish you a happy and safe holiday season!

During the upcoming holiday period, we will operate a modified schedule for the dates below:

  • Sunday, December 25, 2022 – Saturday schedule
  • Monday, December 26, 2022 – Sunday schedule
  • Sunday, January 1, 2023 – Special Sunday schedule
  • Monday, January 2, 2023 – Sunday schedule

Please refer to the following websites for connecting train information:

Click here for CTrail Shore Line East schedule information.

Click here for New Haven Line (Metro-North) schedule information.

Click here for Amtrak Northeast Corridor schedule information.

 

Please review and update your preferences on our alerts page to ensure that you continue receiving the most up-to-date information for your travels.

Happy Holidays!

New Schedule Update – Effective December 12th

A schedule update will go into effect on December 12, 2022, including train time adjustments due to the completion of Amtrak’s rail replacement projects in Meriden and between Berlin and Hartford.

Please visit https://hartfordline.com/fares-schedules/ for schedule details. 

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Attention HL Amtrak Customers

Due to increased travel demand over the holiday period, there is a high probability that many Amtrak trains will have been pre-booked, resulting in little to no availability. Bicycle reservations will also not be available during Thanksgiving week (November 21 – 28) on Amtrak trains.
 
With that in mind, we strongly recommend that customers plan to take a CTrail train, as we will be offering additional train service, including adding extra train cars to help alleviate potential overcrowding during the week. Click here for schedule details. 
 
However, if you plan to take Amtrak, purchase your tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent, as CTrail tickets will not be honored if the train is full.

Holiday Schedule Update

In anticipation of expected increased travel over the holiday period, we will be operating on a special schedule from November 19 – 27.

We will also be implementing additional train service, including extra cars on the Hartford Line, to help alleviate potential overcrowding during the week.

Additionally, please consider the following if you plan to take an Amtrak Hartford Line train:

  • Purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.
  • Bicycle reservations will not be available during Thanksgiving week (November 21 – 28).

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

CTrail eTix iPhone Issues Fixed

The technical difficulties with the CTrail eTix app for iPhone users have been resolved. 

Customers will need to update their app from the Apple store to version 1.9.

We apologize for any inconvenience this may have caused and thank you for your patience.

CTrail eTix app iPhone Technical Update

We are aware that some customers using the CTrail eTix app on an iPhone may be experiencing technical difficulties. Our technicians are currently working to resolve it as soon as possible. In the meantime, passengers can purchase tickets in the following ways:

  • At any ticket vending machine available at CTrail Hartford Line stations.

  • Onboard CTrail Hartford Line trains with cash or credit/debit card. 

NOTE: Passengers traveling on CTrail Amtrak trains can purchase tickets through Amtrak.com, the Amtrak app, or a ticket vending machine.

Visit HartfordLine.com for details.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Thank you for your patience in this matter.

 

 

Veterans Day Schedule

CTrail Hartford Line and Amtrak trains will operate a weekday schedule on Veterans Day, Friday, November 11.  

 

The full schedule can be viewed here.

 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.


Departure Boards Working

The departure boards at Berlin, Meriden, and Wallingford stations have been repaired and are now functioning correctly. 

We apologize for any inconvenience this may have caused and thank you for your patience.


 

Departure Board Malfunction

The departure boards at Berlin, Meriden, and Wallingford stations are currently experiencing technical difficulties and may show incorrect information. Our team is working with our vendors to fix this issue as soon as possible. 

In the interim, please check HartfordLine.com or call or text 1-877-287-4337 for service information and detailed schedule updates.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

 

CTrail eTix App Fixed

The technical difficulties with the CTrail eTix app have been resolved, and the app is now working. 

We apologize for any inconvenience this may have caused and thank you for your patience.

CTrail e-Tix App Outage

We are aware that some customers are currently experiencing technical difficulties using the CTrail eTix app, and we are working to resolve it as soon as possible. In the meantime, passengers can purchase tickets in the following ways:

  • At any ticket vending machine available at all of the CTrail Hartford Line stations.
  • Onboard CTrail Hartford Line trains with cash or credit/debit card. 

NOTE: Passengers traveling on CTrail Amtrak trains can purchase tickets through Amtrak.com, the Amtrak app, or a ticket vending machine. 

Visit HartfordLine.com for details.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels

Weekday Schedule Adjustment Effective October 24, 2022

A temporary weekday schedule will go into effect on Monday, October 24, 2022, with adjusted times on several trains. These adjustments accommodate the second phase of a rail replacement project between Berlin and Hartford. 

Please refer to HartfordLine.com for full schedule details.

Don’t forget to review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Columbus Day Weekend Schedule

CTrail Hartford Line and Amtrak trains will operate on the following schedules during Columbus Day weekend:

  • Saturday, October 8, 2022: All trains will operate on a regular Saturday schedule.
  • Sunday, October 9, 2022: All trains will operate on a regular Sunday schedule.
  • Columbus Day, Monday, October 10, 2022:All trains will operate on a regular weekday schedule.

The full schedule can be viewed here.

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

 

 

Weekday Schedule Adjustment Starting October 3.

A temporary weekday schedule will go into effect on Monday, October 3, 2022, with adjusted travel times on several Amtrak and CTrail trains due to a rail replacement project between Meriden and Berlin.  In addition, all trains at Meriden and Berlin will board on Track 1.

Some connections have also been changed to accommodate the project. These changes will ensure that passengers can make their train connections during the construction.

Refer to HartfordLine.com for details and the most up-to-date schedule.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Weekend Bus Substitution

As the Hartford Line construction projects come to a close, a temporary schedule will go into effect on Saturday, September 10, and Sunday, September 11. During this period, all trains will be replaced with bus service to allow for the completion of the Hartford Union Station canopy and other construction projects.  

Please refer to the schedules page on HartfordLine.com for details on the bus substitutions and our return to service schedule on September 12th.

We thank you again for your continued patience as we complete these vital improvements along the Hartford Line.

Labor Day Weekend Schedule

CTrail Hartford Line and Amtrak trains will operate on the following modified schedules during Labor Day weekend:  

  • Saturday, September 3, 2022, and Sunday, September 4, 2022: All trains will operate on a Saturday schedule.
  • Monday, September 5, 2022: All trains will operate on a Sunday schedule.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Weekend Adjustment Starting August 27

An updated weekend schedule will go into effect on Saturday, August 27, 2022, with adjusted travel times on several Amtrak and CTrail Hartford Line trains due to an ongoing construction project in North Haven. Times have been updated to ensure passengers can make their train connections during the construction.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Construction Schedule Update

An updated schedule will go into effect on Monday, August 22, 2022, with adjusted train times between Wallingford and New Haven due to a construction project in North Haven. These times have been updated to ensure that passengers can make their train connections during the construction. 

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Construction Schedule Update

An updated schedule will go into effect on Monday, August 1, 2022. Several time adjustments for bus substitutions have been made based on rider feedback and information from real-time road conditions. These changes will enable the buses to meet the train departure times in New Haven.  

We thank you again for your patience and understanding as we make these vital improvements to the Hartford Line.

Safety and Track Improvement Projects on the Hartford Line Result in Service Changes Through September 11, 2022

Public transit operations continue to be available to riders during construction.

The Connecticut Department of Transportation (CTDOT) today announced additional details about rail service changes on the Hartford Line (HL) to accommodate two projects that will improve safety and rider experience. Operations will continue throughout construction using train and bus services, ensuring riders can get where they need to go.

These service changes are being implemented to allow two necessary safety improvement projects to proceed as quickly and cost-effectively as possible while maintaining the safety of the construction crews. Limited morning and evening weekday trains will continue to operate, and most weekend trains will remain in service during the construction timeframe. Without the planned track outrages, the construction duration for these projects would likely extend an additional three months or more, potentially adding upwards of $2 million to the project costs.

The elevated single-track infrastructure at Hartford Union Station imposes safety and production challenges for the construction crews working on the platform canopy roof in Hartford. The roof replacement on the historic platform canopy in Hartford Union Station consists of improving the canopy roofing and lighting replacement over the passenger boarding platform. 

Additionally, damaged gutters will be replaced to improve drainage and prevent flooding and standing water. A slope stabilization project in Windsor involves track work to improve the ride quality and includes required maintenance on the communication and signal system for the HL. When these two projects are completed, riders will enjoy a safer, more efficient rail service and infrastructure. Amtrak is also utilizing this construction window to complete the slope stabilization to minimize future service disruptions.

As a result of these projects, substitute bus service will replace select Amtrak and CTrail Hartford Line train services effective Monday, July 18, 2022, through Friday, September 9, 2022. Additionally, the HL train service will be replaced by a substitute bus service on Friday, September 10, 2022, and Saturday, September 11, 2022, to complete the work on the canopy roof. Local buses will operate as a substitute for trains that will stop at all Hartford Line Stations, and passengers will be directed to the bus pick-up and drop-off location by signage on the platform. Express buses will make limited stops to offer quicker travel between Hartford and New Haven.

A detailed bus schedule is available here. Please note bus substituted train station time departures may be earlier than scheduled train time departures. Train fares will be in effect on the substitute buses. Passengers are required to purchase a CTrail or Amtrak ticket to board the substitute buses. 

Passengers are encouraged to visit HartfordLine.com or Amtrak.com for the latest service information. Riders can also sign up for alerts sent directly to their phone or email at HartfordLine.com/service-alerts.  

The requirement of wearing a mask on public transportation has been lifted and will no longer be enforced on Hartford Line and Shore Line East services and facilities in Connecticut. Per current CDC guidelines, wearing a mask is strongly encouraged. Customers who feel sick should not use public transportation.

Technical Difficulties

We are currently experiencing some technical difficulties with the new construction schedule on our website. Our IT team is aware of the issue and is actively working to resolve this as soon as possible. We apologize for the inconvenience.

Independence Day Schedule Change

CTrail Hartford Line and Amtrak trains will operate on the following schedules during the Independence Day weekend:

  • Saturday, July 2, 2022, & Sunday, July 3, 2022: All trains on the CTrail Hartford Line will operate on a Saturday schedule.
  • Monday, July 4, 2022: All trains on the CTrail Hartford Line will operate on a Sunday schedule.

Safety and Track Improvements Coming to the Hartford Line

Beginning Monday, July 18, 2022, Hartford Union Station will be undergoing several major renovations until  Friday, September 9, 2022.  As a result of these projects, substitute bus service will replace most of the Amtrak and CTrail trains along the Hartford Line during this period.

Additionally, Hartford Line train service will be replaced with substitute bus service on Saturday, September 10, and Sunday, September 11

The renovations include replacing the roof on the historic platform canopy in Hartford Union Station, improving lighting on the boarding platform, and replacing gutters to improve drainage and prevent flooding. In addition, tracks in Longmeadow, MA will undergo a slope stabilization project and maintenance of their communication and signal system. With the completion of these two projects, riders will enjoy a safer and more efficient rail service and infrastructure.

Train fares will be collected on the substitute buses. Passengers are required to purchase a CTrail or Amtrak ticket to board the substitute buses.

We appreciate your understanding as we make these vital improvements.

 

Juneteenth Holiday Schedule

CTrail Hartford Line, CTrail Shore Line East, and Metro-North will operate on a regular weekday schedule for the Juneteenth holiday, Monday, June 20, 2022.

To ensure you receive the most up-to-date information for your travels, be sure to review your preferences on our alerts page.

How Are We Doing?

As a valued customer, we are asking for your feedback in helping us better understand your expectations and how we can improve our service. 

From now until June 27, we will be conducting an online survey to hear about your experience using the Hartford Line. We hope you will use this opportunity to let us know how we are doing and how we can improve in the future.

Get started here: CTrail.com/survey

Thank you in advance for taking the time to provide us with your valuable feedback!

Hartford Line Survey

As a valued customer, we are asking for your feedback in helping us better understand your expectations and how we can improve our service. 

From now until June 27, we will be conducting an online survey to hear about your experience riding Hartford Line trains. We hope you will use this opportunity to let us know how we are doing and how we can improve in the future.

Get started here: CTrail.com/survey.

Thank you in advance for taking the time to provide us with your valuable feedback!

Connecticut Department of Transportation

Hartford Union Station Access Update

Beginning tomorrow, June 2, 2022, the south platform stairs on Asylum Street will be closed until further notice due to an upcoming construction project. 

Please use the stairs that go through the station or the elevator to leave the platform.

Memorial Day Weekend Schedule

CTrail Hartford Line and Amtrak trains will operate on a special schedule as noted below:

  • Saturday, May 28 & Sunday, May 29: Trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
  • Monday, May 30: Trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

Click here for additional schedule information.

Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

Take the Drive Less Connecticut Challenge and Win Prizes

2022 CTRIDES’ DRIVE LESS CONNECTICUT CHALLENGE:  MAY 1 – MAY 31

Drive Less and Travel Greener to Fight Climate Change

This May, CTrides, the commuter service program of the Connecticut Department of Transportation (CTDOT), is conducting the Drive Less Connecticut Challenge (“Challenge”), a month-long effort to call attention to the need to cut down on harmful greenhouse gas (GHG) emissions from the use of private vehicles, a major factor causing Climate Change. CTrides is challenging residents, employees, and students throughout the State to pitch in to drive a little less by using Connecticut’s extensive system of trains and buses, or to carpool, vanpool, walk, bike or telecommute. The goals of the Challenge include preventing over a half a million pounds of GHG emissions and eliminating 25,000 car trips. Information about the Challenge is available at CTrides.com/DLC.

Connecticut has a climate goal of a 45% GHG reduction by 2030 and of 80% by 2050. Transportation accounts for the largest share of GHG emissions in the state, 38%, and accounts for 67% of the air pollution. Without the help of those who work and live in the state to cut down on driving whenever possible, Connecticut may fail to meet its targets and weaken efforts to fight Climate Change.

The Challenge is easy to join. Just download the CTrides app or go to CTrides.com/DLC, to set up a free account and start recording trips on any non-solo vehicle trip. The CTrides app offers a trip planner that gives you travel options to your destinations. Everyone who joins the Challenge will get entries into the drawing for valuable prizes.  Every time you record a trip on an eligible mode, you get an entry into the drawing. And anyone setting up a new account in May will get 5,000 bonus points that can be used for food, entertainment and retail discounts.

The CTrides app and the CTrides website at CTrides.com/DLC provides full information on the DLC Challenge. It also tracks the progress of the impacts everyone is making during May to meet the Challenge’s goals. Participants will receive an email each week that details the contribution they are making to meeting these goals. Prize winners will be chosen in a random drawing at the end of the Challenge. The final results will be published shortly thereafter.

April 25 Schedule Update – Amtrak Service Returns

On Monday, April 25th, certain Amtrak Hartford Line trips between Springfield and New Haven are returning and will provide faster and more reliable service along the Hartford Line! The previous operational limitations and supply chain issues that led to the bus substitutions and other service adjustments within the Amtrak system have now been resolved. 

 

The new schedule reflects these changes. Updates and details can be found at HartfordLine.com.

 

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

 

The requirement of wearing a mask on public transportation has been lifted and will no longer be enforced on Hartford Line and Shore Line East services and facilities in Connecticut. Per current CDC guidelines, wearing a mask is strongly encouraged. Customers who feel sick should not use public transportation.


Updated Mask Guidance

Today, April 20, 2022, the Connecticut Department of Transportation (CTDOT) announced that there will no longer be a mask mandate on CTtransit, Hartford Line, and Shore Line East services and facilities in Connecticut. The decision to make masks optional is the result of the Transportation Security Administration ending enforcement of the mask mandate earlier this week following a ruling by a Federal judge in Florida.

“For the last two years, our transit operators have provided masks to the public and enforced mask mandates on public transit. Now that the federal mask mandate for public transit is no longer in effect, masking will no longer be enforced, but is still strongly encouraged per current CDC guidelines,” said Connecticut Department of Transportation Deputy Commissioner Garrett Eucalitto.  

As public health directives evolve, CTDOT will respond accordingly and adhere to any future mandates or directives.

Residents are reminded that New Haven Line services in Connecticut are operated by Metro-North, and are adhering to orders consistent with New York State. Please visit new.mta.info for the most recent information on Metro-North mask requirements.

For information on mask requirements for other transit providers in Connecticut, residents are asked to visit their websites or call for the most recent updates.

Safety Reminder

We want to let you know about a new safety policy going into effect immediately. This policy will require conductors to keep the train car door closed before departing a station and whenever the train is in motion. This also means that conductors will no longer open them to pick up passengers arriving late at the platform once the doors are closed.

As always, we are committed to providing a safe and enjoyable experience and would like to remind you about the travel tips below to ensure a smooth trip: 

Travel Tips 

  • Purchase Tickets Before Travel: You can purchase tickets ahead of time using our CTrail eTix app. 
  • Arrive Early: Get to your station before the scheduled departure time.
  • Stand Back: Always stay behind the yellow lines at train stations.  
  • Keep Doors Closed: Opening a door when a train is in motion is prohibited and dangerous. 
  • Listen: Pay attention to the station and on-board announcements.  

Thanks in advance for your cooperation. For travel information, go to HartfordLine.com.

Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our Alerts page for the most up-to-date travel information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

Presidents’ Day Schedule (Update)

In observance of the Presidents’ Day holiday, CTrail Hartford Line will operate on the following modified schedule: 

  • Saturday, February 19th – CTrail Hartford Line and Amtrak trains will operate on the Saturday schedule.
  • Sunday, February 20th – CTrail Hartford Line trains will operate on the Sunday schedule and Amtrak Hartford Line trains will operate on the Saturday schedule.
  • Monday, February 21st (President’s Day) – CTrail Hartford Line and Amtrak trains will operate on the Sunday schedule. 

Customers can plan their trip using our trip planner, or view a copy of this modified schedule on our interactive schedule page.

Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our Alerts page for the most up-to-date travel information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

 

CTDOT WANTS TO HEAR FROM YOU!

 

CTDOT wants to hear from public transportation passengers around the state about your experience riding the bus or train. We are conducting one-hour focus groups to hear about your experience taking public transportation, including what currently works well, what is not working so well, desired improvements, or other ideas. This information will help shape future programs, policies, and investments in public transportation services in ways that deliver positive customer experiences.  

If you are interested in learning more about participating in a public transportation focus group meeting, please sign-up via the following link. Focus group participants will receive a $75 gift card for their time. Please note depending on the number responses received, we cannot guarantee that everyone will be selected to participate.

 

Service Resumes on Sunday, January 30

Attention CTrail Customers: 

Rail service will resume across the state on Sunday, January 30.

Below is an update of the most current service plan:

  • CTrail Hartford Line -Resuming regular Sunday service with the adjustments below:
    Amtrak 405 bus – Canceled (Affected customers should take Amtrak 157)
  • CTrail Shore Line East – Resuming regular weekend service with the adjustments below:
    3613 – Canceled (Train 3621 (8:18 AM departure) will be the first train out of New London)
    3690 – Canceled (Train 3692 (6:50 AM departure) will be the first train out of New Haven)
  • Metro-North service on the New Haven Line – Resuming regular Sunday service
  • Metro-North service on the New Canaan Line / Danbury Line / Waterbury Line – Resuming regular service
  • Amtrak Amtrak Regional service will resume on Sunday with possible cancelations and adjustments. Customers should check https://www.amtrak.com/alert/modified-service-due-to-winter-storm.html for details.

Due to residual impacts from the storm, customers should monitor our website, and check their connecting operators website for updates, as changing conditions may cause delays, cancellations, or schedule adjustments.

If you are traveling, allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains. 

Remember to always wear a mask or face covering onboard trains and stations. And be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

CTrail Service Suspension – Saturday, January 29th

Attention CTrail Customers: 

 

Connecticut is forecasted to experience a severe winter storm this weekend. As a precaution, CTrail Shore Line East / Hartford Line / Metro-North service on the New Canaan Line/ Danbury Line / Waterbury Line, and Amtrak will suspend service for Saturday, January 29.

 

Metro-North service on the New Haven Line will operate a reduced hourly schedule between New York and New Haven. 

 

Customers should avoid any unnecessary travel.

 

As soon as it is safe to do so, our crews are ready to assess and fix any weather-related damage so we can resume service as conditions safely allow.

 

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

 

We will provide updates on our website as they become available.

 


Schedule Change Beginning January 24, 2022

Due to operational limitations and supply chain constraints within the Amtrak system caused by the recent increase in positive COVID-19 cases, a number of service adjustments will be made to the CTrail Hartford Line schedule beginning Monday, January 24th. Those schedule adjustments will continue until Sunday, March 27, 2022, and include the following:

Southbound (To New Haven)

  • Weekday Amtrak train 451 will operate as a bus substitute
  • Weekend Amtrak train 405 (Sunday) will operate as a bus substitute
  • Weekend Amtrak train 143 is canceled
  • Weekday Amtrak train 475 will operate 25 minutes earlier, departing Springfield Station at 3:30 PM
  • Weekday CTrail train 4405 will operate 5 minutes earlier, departing Springfield Station at 11:25 AM
  • Weekday CTrail train 4415 will operate 5 minutes earlier, departing Springfield Station at 9:25 PM
  • Weekend – New CTrail train 6465 will temporarily replace Amtrak train 465 and will depart Springfield Station at 3:55 PM 

Northbound (To Hartford and Springfield)

  • Weekday Amtrak train 412 will operate as a bus substitute
  • Weekday Amtrak train 136 is canceled
  • Weekend Amtrak train 146 (Saturday) is canceled
  • Weekend Amtrak train 416 (Sunday) will operate as a bus substitute
  • Weekday Amtrak train 470 will operate 24 minutes later, departing New Haven Union Station at 10:50 AM
  • Weekend Amtrak train 458 will operate in place of train 460 on Saturdays and will depart New Haven Union Station at 10:45 AM 
  • Weekend Amtrak train 450 will temporarily be replaced by CTrail train 6450 and will depart New Haven Union Station at 8:55 AM

Please refer to the full schedule at HartfordLine.com for details.

Trains operated as a bus substitution will stop at all CTrail Hartford Line Stations. The pick-up and drop-off locations are as follows:

  • Springfield Station – Lyman Street
  • Windsor Locks Station – Parking lot
  • Windsor Station – Parking lot
  • Hartford Station – Spruce Street
  • Berlin Station – Parking lot
  • Meriden Station – State Street
  • Wallingford Station – North Colony Road (Route 5)
  • New Haven State Street Station – Pick up & drop off on the sidewalk adjacent to the street
  • New Haven Union Station – West end parking lot

The Connecticut Department of Transportation would also like to remind customers to always wear a mask or face covering onboard trains and at stations. 

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

Inclement Weather (Update)

Connecticut is forecasted to experience inclement weather from Sunday, January 16, into Monday, January 17. We are monitoring the situation and are prepositioning crews and equipment in preparation for this event.

Customers should avoid any unnecessary travel. 

Service disruptions may occur during, and after the weather event, so please monitor our website for service updates.

As a reminder, customers should allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains.

Customers should also review our schedule prior to travel as we are operating on a modified schedule for the Martin Luther King Jr. holiday.  

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Inclement Weather

Connecticut is forecasted to experience inclement weather this weekend and into Monday with sub-zero temperatures and possible snow. We are monitoring the situation and taking steps to ensure that our crews and equipment are prepared for this event.

As a reminder, we ask customers to:  

  • Monitor our website for service updates
  • Allow extra travel time
  • Stay clear of platform edges
  • Use extra caution when boarding/exiting trains

Be sure to sign up for service notifications and update your preferences on our alerts page to ensure you have the most up-to-date travel information.

Martin Luther King Jr. Day Schedule

In observance of Martin Luther King Jr. Day, CTrail Hartford Line will operate on the following schedules:

  • Saturday, January 15th – CTrail Hartford Line trains will operate on the Saturday schedule.
  • Sunday, January 16th – CTrail Hartford Line trains will operate on the Saturday schedule
  • Monday, January 17th (Martin Luther King, Jr. Day) – CTrail Hartford Line trains will operate on the Sunday schedule

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

Winter Weather Advisory

A winter weather advisory is in effect from this evening, Thursday, January 6, and continues into Friday morning, January 7. We are monitoring the situation and are prepositioning crews and equipment in preparation for this event.
Service disruptions may occur during and in the storm’s immediate aftermath, so please monitor our website for service updates.

As a reminder, customers should also allow extra travel time, stay clear of platform edges, and use extra caution when boarding/exiting trains.

Be sure to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Holiday Service

During the upcoming holiday period, CTrail Hartford Line trains will operate on the following schedules:

  • Friday, December 24th, 2021: Weekday Service – New Haven Line (Metro-North) will operate on a Weekend schedule
  • Saturday, December 25th, 2021: Saturday Service
  • Friday, December 31st, 2021: Weekday Service
  • Saturday, January 1st, 2022: Saturday Service
  • Sunday, January 2nd, 2022: Sunday Service

Please refer to the following websites for connection information:

Click here for Amtrak Northeast Corridor schedule information.
Click here for New Haven Line (Metro-North) schedule information.
Click here for CTrail Shore Line East schedule information.

Customers wishing to ride an Amtrak train during the holiday period are advised to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken and what you can do to help, visit the Safety First section on our website. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

We wish you a happy and safe holiday season!

Public Transportation Assistance for Riders Who are Blind or Have Low Vision

The Connecticut Department of Transportation (CTDOT) and the Department of Aging and Disability Services (ADS) launched an 18-month pilot program offering Aira at no cost to individuals who are blind or have low vision. Aira is a service that enables a person to connect with highly trained, live agents in real-time, for assistance using the Connecticut public transportation system and other essential services. 
 
The Aira service uses a smartphone’s camera to stream live video to an agent who provides the user with instant access to visual information about their surroundings.
 
As part of the pilot, individuals are asked to participate in a short and fully accessible research survey that will help the CTDOT and ADS assess the impact Aira has on improving mobility. It will take around 10-15 minutes to complete. At the end of the survey, the participant will receive an access code to begin using Aira. 
 
Learn more at CTrides
“This is an innovative way to use technology to enhance the mobility opportunities for people who are blind or have low vision and provide access to all of the essential services offered in Connecticut,” Governor Lamont said.”
 
Additional information from the State of CT can be found here.

CTrail eTix App Scheduled Maintenance

The CTrail eTix app will be unavailable due to maintenance on Thursday, November 18, from 10 PM – 11 PM

New ticket purchases will not be possible during this period, but tickets purchased before November 18 at 10:00 PM EST will still be available for use. 

We recommend customers purchase tickets in advance by using a Ticket Vending Machine or visiting a Ticket Window where available.

We thank you for your patience and understanding while we complete our scheduled maintenance.

Holiday Service

We wish you a happy and safe upcoming Thanksgiving!

In anticipation of increased travel over the holiday period, the Connecticut Department of Transportation (CTDOT) has announced additional train service, and the inclusion of extra cars to help alleviate potential overcrowding. Please also note the following schedule changes:

  • Friday, November 19: Weekday Service (Extra CTrail trains available)
  • Saturday, November 20: Regular Saturday Service
  • Sunday, November 21: Regular Sunday Service
  • Monday, November 22: Regular Weekday Service
  • Tuesday, November 23: Weekday Service (Extra CTrail trains available)
  • Wednesday, November 24: Weekday Service (Extra CTrail trains available)
  • Thursday, November 25 (Thanksgiving): Weekday Service, Weekend Metro-North connections
  • Friday, November 26: Weekday Service, Weekend Metro-North connections
  • Saturday, November 27: Regular Saturday Service
  • Sunday, November 28: Sunday Service (Extra CTrail trains available)

PDF Copies of the Hartford Line schedule can be found below:

Holiday Schedule (Nov 19 – Nov 28)
Regular Schedules Effective Nov 29

 

PLEASE NOTE: 

  • CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 136, 140, 141, 143, 146, 147, 148, 157 from Sunday, November 21 through Tuesday, November 30. 
  • Many Amtrak Hartford Line trains are expected to sell out through advance reservation sales and may only accept Amtrak tickets. Customers wishing to ride an Amtrak train during the holiday period are advised to consider using the additional CTrail trains when available or purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.
  • Customers are advised to check HartfordLine.com prior to travel for service updates. 
  • Traveling early in the day is recommended when possible on CTrail Hartford Line trains. 
  • Reminder to all passengers: masks are still required on all public transportation services and in stations until further notice. We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section.
  • Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.
  • View the official CTDOT press release here.

Increased Train Service

We are excited to announce increased service for CTrail Hartford Line. 

Beginning Monday, November 1, two new trains will be added to the schedule between New Haven & Springfield:

  • CTrail 4400 departing New Haven at 7:35 AM
  • CTrail 4405 departing Springfield at 11:30 AM

Please note: The current train 4405 will be renumbered as 4403 beginning November 1, keeping the same times. Current 4405 subscribers should sign up for 4403 on our alerts page.

In addition to the new trains, we will also be opening a new customer service office in Hartford Union Station on Nov 1.

View the official CTDOT press release here.

Stay up-to-date on this and other information by signing up to receive important travel alerts or update your preferences on our alerts page.

Columbus Day Weekend Schedule

CTrail Hartford Line trains will operate on a regular schedule for Columbus Day weekend.

  • Saturday, October 9, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Saturday schedule.
  • Sunday, October 10, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Sunday schedule.
  • Columbus Day, Monday, October 11, 2021, ALL trains on the CTrail Hartford Line Schedule will operate on a regular weekday schedule.

The full CTrail Hartford Line schedule can be viewed here.

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Big E Weekend Shuttle Information

Heading to the Big E? Start your day with us!

The Big E announced shuttle buses to serve passengers on all three weekends (September 18-19, September 25-26, October 2-3). Ride the CTrail Hartford Line to Springfield Union Station on weekends and hop aboard a FREE shuttle to get you to the Big E.

The shuttle is a free service for CTrail Hartford Line train passengers arriving at Springfield Union Station. The shuttle will meet incoming CTrail Hartford Line trains at Berth 24 in the bus area of Springfield Union Station. Return shuttles will depart from the Big E Transportation Center near Gate 1 to meet trains at Springfield Union Station returning to Hartford and New Haven.

Click here for a downloadable shuttle schedule.

All CTrail Hartford Line train schedules are available on the Tickets, Fares & Schedules page. Shuttles are provided by The Big E and will be operated by King Gray Coach Lines. For more information about the shuttles and the fair, visit TheBigE.com

Pioneer Valley Transit Authority (PVTA) also provides weekday service directly to the Big E via the R14 Feeding Hills/Springfield route. PVTA fares apply. Visit PVTA.com for more information on PVTA routes and fares.

Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

View the official CTDOT press release here.

SERVICE RESUMES FRIDAY, SEPTEMBER 3RD

CTrail Hartford Line will resume normal operations on Friday, September 3, 2021. 

Our crews are working to make the necessary repairs and inspections to recover from the heavy rain and flooding events in our service area. 

Customers should monitor HartfordLine.com, and check their connecting operator’s website for updates, as changing conditions may cause delays, cancellations, or schedule adjustments.

Be sure to sign up for service alerts or update your preferences on our alerts page.

Service Suspended Until Further Notice

Due to heavy rainfall and flooding across the region, CTrail Hartford Line has suspended all service until further notice. 

Our ground crews are evaluating the situation and fixing any weather-related damages so we can resume service as conditions safely allow.

Passengers who have bus and rail connections are advised to check with all operators prior to travel.

We will provide updates on our website as they become available.

 

Labor Day Weekend Schedule

CTrail Hartford Line and Amtrak trains will operate on the following schedules during Labor Day weekend:

  • Saturday, September 4 & Sunday, September 5: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
  • Monday, September 6: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

Visit the Tickets, Fares & Schedules page for schedule information.

Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

8/30: Boarding Assignments Subject to Change for Berlin, Meriden, Wallingford

Due to station construction from Monday, August 30 through Wednesday, September 1, boarding assignments are subject to change at Berlin, Meriden, and Wallingford stations.

Please monitor HartfordLine.com and all information available at stations for potential boarding assignment changes.

Stay up-to-date on this and other information by signing up to receive important travel alerts sent directly to you via text message or email. To sign up or update your preferences, visit our alerts page.

New Connection Times for New Haven Line (Metro North) Trains

Beginning Monday, August 30, 2021, connections from CTrail Hartford Line and CTrail Shore Line East trains to the New Haven Line (Metro-North) will change. Please check connection information when planning to transfer to or from New Haven Line (Metro-North) service.

Visit our Tickets, Fares & Schedules page for updated schedule information.

Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

Service Resumes on Monday, August 23, 2021

CTrail Hartford Line service will resume on Monday, August 23, 2021.

Customers traveling on Monday, August 23 should monitor HartfordLine.com for updates as changing conditions may cause delays or cancellations.

We will continue to monitor the situation as it progresses and will provide updates on our website as they become available. 

Be sure to sign up for service alerts or update your preferences on our alerts page.

View the official DOT press release here.

Service Suspended Beginning Sunday, August 22

Hurricane Henri is expected to impact Connecticut on Sunday, August 22. Due to expected heavy rainfall, wind damage, flooding, and storm surge conditions all CTrail Hartford Line service is suspended beginning Sunday, August 22 until further notice. We are monitoring the weather and working with our ground crews to evaluate the situation as it progresses.

As soon as it is safe to do so, our crews are ready to assess and fix any weather-related damages so we can resume service as conditions safely allow.

We will provide updates on our website as they become available. Be sure to sign up for service alerts or update your preferences on our alerts page.

Express 950 buses to Accept Hartford Line Tickets

Starting on August 22, 2021, CTtransit Express 950 buses will accept CTrail Hartford Line tickets. This is good news for CTrail Hartford Line Customers as it will provide additional mid-day service on weekdays. All CTrail Hartford Line train tickets, except for 10-ride tickets, will be accepted on CTtransit 950 buses which will make stops at:

  • New Haven Union Station (at bus terminal)
  • New Haven State Street (Chapel Street west of State Street, across from State Street Station)
  • Meriden (at Meriden Transit Center on State Street)
  • Hartford (on Spruce Street – exit through bus terminal)

NOTE: CTtransit Express 950 will not stop at Wallingford, Berlin, Windsor, Windsor Locks, or Springfield. 

In addition to CTtransit Express 950 service, the following changes will also going into effect beginning August 22 to increase available connections at CTrail Hartford Line Stations:

New Haven

  • New Haven Union Station Shuttle will have new Saturday service and increased weekday service

Hartford 

  • The free Downtown Area Shuttle (DASH) in Hartford will return to service
  • Three free weekday connector routes will serve Hartford Union Station providing (at Meriden Transit Center on State Street) additional service to major employment centers near the station

Windsor and Windsor Locks

  • Bradley International Airport service from Windsor and Windsor Locks stations will be expanded with new bus service provided by the 24 Windsor-Bradley Int’l Airport-Windsor Locks bus route
  • Frequency will be improved on the 30-Bradley Flyer bus route

View the official CT DOT press release here. Additional information on the CTtransit Express 950 service can be found here.

Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

And, you can always find your new commute and get the latest schedule information by visiting HartfordLine.com.

Full Return to Service Begins July 26

Great News, CTrail Hartford Line Customers!

We are excited to announce that full service is returning to the CTrail Hartford Line on Monday, July 26! Mark your calendars now – seven round trips that were eliminated in March, 2020 will be returning to the schedule to allow for more travel options between New Haven, Hartford, and Springfield.

Stay up-to-date on this and other information by signing up to receive important travel alerts, or to update your preferences on our alerts page.

You can always find your new commute and get the latest schedule information by visiting the Tickets, Fares & Schedules page.

View the full DOT press release here.

Independence Day Weekend Schedule Changes

Please note that CTrail Hartford Line and Amtrak trains will operate on the following schedules during Independence Day weekend:

  • Saturday, July 3, 2021 & Sunday, July 4, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
  • Monday, July 5, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

Visit the Tickets, Fares & Schedules page for schedule information.

Remember to sign up for important travel alerts or update your preferences on our alerts page to make sure you receive the most up-to-date travel information. 

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section.

Effective June 14: Berlin and Meriden Boarding Changes

From Monday, June 14, 2021 through Friday, June 25, 2021 the following northbound (to Hartford and Springfield) weekday trains will board on Track 1 at the Berlin and Meriden stations:

  • CTrail 4452 (Scheduled to depart New Haven Union Station at 6:35 AM)
  • CTrail 4404 (Scheduled to depart New Haven Union Station at 8:15 AM)
  • Amtrak 470 (Scheduled to depart New Haven Union Station at 10:26 AM)

Please continue to monitor the information available at stations, as boarding assignments are subject to change.

We are continuing to take preventive measures to keep you safe during COVID-19. To read more about the precautions, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

 

Memorial Day Weekend Schedule

CTrail Hartford Line and Amtrak trains will operate on the following schedules for Memorial Day weekend:

  • Saturday, May 29, 2021 & Sunday, May 30, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Saturday schedule.
  • Memorial Day, Monday, May 31, 2021: ALL trains on the CTrail Hartford Line Schedule will operate on a Sunday schedule.

Visit the Tickets, Fares, & Schedules page for schedule information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Schedule Adjustment Effective Monday, May 24

Effective Monday, May 24, the following Hartford Line Amtrak trains will have schedule adjustments:

Weekday Northbound (to Hartford/Springfield):

  • Amtrak 148 will operate earlier, now departing New Haven Union Station at 8:55 PM.
  • Amtrak 136 will operate on Fridays only, departing New Haven Union Station at 10:59 PM.

Weekend Northbound (to Hartford/Springfield):

  • Amtrak 140 will operate on Sundays only, with no change in departure times.

There are no schedule changes to any other trains at this time. Please visit the Tickets, Fares, & Schedules page for the most up-to-date schedule information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Face Masks Required on Trains and at Stations

Reminder to all passengers: masks are still required on all public transportation services and in stations until further notice.

The Centers for Disease Control and Prevention (CDC) issued an Order on January 29, 2021 requiring the wearing of masks by travelers to prevent spread of the virus that causes COVID-19. 

People must wear masks that cover both the mouth and nose when waiting on, boarding, traveling on, or disembarking public transportation. People must also wear masks when entering or on the premises of a transportation hub in the United States.

Read more on the CDC order here

Read more on CT Governor Lamont’s face covering guidelines here

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.


Berlin and Meriden Boarding Changes

Beginning Monday, May 3, 2021, the following southbound (to New Haven) trains will board on Track 2 at the Berlin and Meriden stations:

  • Amtrak 141 (Scheduled to arrive at New Haven Union Station at 7:17 AM)
  • CTrail 4453 (Scheduled to arrive at New Haven Union Station at 8:37 AM)
  • Amtrak 471 (Scheduled to arrive at New Haven Union Station at 10:18 AM)
  • CTrail 4405 (Scheduled to arrive at New Haven Union Station at 12:11 PM)

These boarding changes will be in effect through Friday, June 11. Boarding assignments are subject to change. Please continue to monitor the information available at stations. 

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

 

Weekday Schedule Adjustment Beginning Monday, May 3

Effective Monday, May 3, the following CTrail Hartford Line and Amtrak trains will have minor schedule adjustments due to the completion of scheduled track work in Hartford:

Weekday Northbound (to Hartford/Springfield):

  • CTrail 4452 will operate 5 minutes later at all stops, arriving at Hartford at 7:27 AM.
  • CTrail 4458 will operate 3 minutes earlier between Wallingford and Hartford, arriving at Hartford at 4:18 PM.
  • Amtrak 476 will operate 5 minutes earlier between Wallingford and Springfield, arriving at Springfield at 6:48 PM.

Weekday Southbound (to New Haven):

  • CTrail 4407 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 4:02 PM.
  • Amtrak 475 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 5:18 PM.
  • CTrail 4461 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 5:57 PM.

There are no schedule changes to any other trains at this time. Visit the Tickets, Fares & Schedules page for current schedule information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

Wallingford Boarding Changes

Starting on Monday, March 22, 2021, all trains will be scheduled to board on Track 2 at the Wallingford train station from Monday at 8:00 AM through Friday at 3:00 PM until further notice. Boarding assignments are subject to change, and passengers should monitor information at the station and on our website.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Weekday Schedule Adjustment Beginning Monday, March 22

Effective Monday, March 22, the following CTrail Hartford Line and Amtrak trains will have minor schedule adjustments until further notice to accommodate scheduled track work in Hartford:

Weekday Northbound (to Hartford/Springfield):

  • CTrail 4452 will operate 5 minutes earlier at all stops, arriving in Hartford at 7:22 AM.
  • CTrail 4458 will operate 3 minutes later between Wallingford and Hartford ONLY, arriving in Hartford at 4:21 PM.
  • Amtrak 476 will operate 5 minutes later between Wallingford and Springfield ONLY, arriving in Springfield at 6:53 PM.

Weekday Southbound (to New Haven):

  • CTrail 4407 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 3:57 PM.
  • Amtrak 475 will operate 5 minutes later at all stops, arriving at New Haven Union Station at 5:23 PM.
  • CTrail 4461 will operate 5 minutes earlier at all stops, arriving at New Haven Union Station at 5:52 PM.

There are no schedule changes to any other trains at this time. Visit the Tickets, Fares & Schedules page for schedule information.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Wallingford Boarding Changes

Beginning Wednesday, February 17, the following southbound (to New Haven) trains will board on Track 2 at the Wallingford station:

  • CTrail 4453 (Scheduled to arrive in Wallingford at 8:15 AM)
  • Amtrak 471 (Scheduled to arrive in Wallingford at 9:57 AM)
  • CTrail 4405 (Scheduled to arrive in Wallingford at 11:47 AM)
  • Amtrak 473 (Scheduled to arrive in Wallingford at 1:07 PM)

These boarding changes above will continue to be in effect for Mondays through Thursdays until further notice. Boarding assignments are subject to change. Please continue to monitor information available at stations. 

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

 

Winter Storm Warning

A winter storm warning was issued for Sunday, February 7th. Customers are advised to use caution when traveling. Service disruptions may occur during and in the immediate aftermath of the storm. Customers should monitor our website for service updates prior to travel.

We advise customers to stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Presidents’ Day Schedule

In observance of Presidents’ Day, CTrail Hartford Line will operate on the following schedules: 

  • Saturday, February 13
    – All CTrail Hartford Line trains will operate on a Saturday schedule. 
    – Amtrak 146 will not operate. 
  • Sunday, February 14
    – CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
    – Amtrak Hartford Line trains will operate on a Saturday schedule. 
  • Monday, February 15
    – CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
    – Amtrak Hartford Line trains will operate on a Sunday schedule. 

Due to the special schedule, we advise customers NOT to use Google Transit or Apple Maps for travel between Saturday, February 13 – Monday, February 15, as it may not provide the most up to date information. 

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

 

Metro North Service Suspended / Winter Weather Advisory

Due to the deteriorating conditions from the winter storm, Metro-North suspended service earlier this afternoon.

  • The last train from Grand Central Terminal to New Haven Union Station will be train # 6538 (leaving GCT at 3:02 pm and arriving at New Haven at 5:17 pm)
  • The last train from New Haven Union Station to Grand Central Terminal will be train # 6541 (leaving New Haven at 2:39 pm and arriving at GCT at 4:50 pm)

Passengers can find the most up to date information on Metro-North service at mta.info

While CTrail Hartford Line is still operating, customers are advised to avoid travel for the duration of the storm. We anticipate service disruptions that may include delays or cancellations during and in the immediate aftermath of the storm.

If travel cannot be avoided, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time. We advise customers to continue monitoring our website for service updates.

Winter Weather Advisory

Attention CTrail Hartford Line Customers: 

A winter storm watch has been issued for the entire state. Starting on Monday, February 1st, customers are advised to avoid travel for the duration of the storm. We anticipate service disruptions that may include delays or cancellations during and in the immediate aftermath of the storm.

If travel cannot be avoided, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time. We advise customers to continue monitoring our website for service updates.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Sincerely,
Connecticut Department of Transportation

Martin Luther King, Jr. Day Schedule

In observance of Martin Luther King, Jr. Day, CTrail Hartford Line will operate on the following schedules: 

  • Saturday, January 16th
    All CTrail Hartford Line trains will operate on a Saturday schedule. 
    Amtrak 146 will not operate. 
  • Sunday, January 17th
    CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
    Amtrak Hartford Line trains will operate on a Saturday schedule. 
  • Monday, January 18th
    CTrail Hartford Line trains will operate on a special schedule which is reflected on our interactive schedule and trip planner. 
    Amtrak Hartford Line trains will operate on a Sunday schedule. 
     

Due to the special schedule, we advise customers NOT to use Google Transit or Apple Maps for travel between Saturday, January 16th – Monday, January 18th, as it may not provide the most up to date information. 

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

High Wind Storm

Attention CTrail Hartford Line Customers: 

Due to the expected high-winds from the impending storm, service disruptions of delays or cancellations may occur. We advise passengers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

As a reminder: The last Metro-North train departing New Haven Union Station on Thursday, December 24th, will be Metro-North train 6569, which departs at 9:39 pm, and arrives in Grand Central at 11:50 pm.

CTrail Hartford Line train 4467, scheduled to arrive in New Haven Union Station at 10:22 pm on Thursday, December 24th, will NOT have a Metro-North connection.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.


12/24 Service Update

Attention CTrail Hartford Line Customers: 

Due to the expected high-winds from the impending storm, the last Metro-North train departing New Haven Union Station on Thursday, December 24th, will be Metro-North train 6569, which departs at 9:39 pm, and arrives in Grand Central at 11:50 pm.

CTrail Hartford Line train 4467, scheduled to arrive in New Haven Union Station at 10:22 pm on Thursday, December 24th, will NOT have a Metro-North connection.

Affected CTrail Hartford Line passengers are advised to take an earlier train. Please refer to the Hartford Line website for the full schedule.

We advise passengers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.


Google Transit & Apple Maps Trip Planning

Attention CTrail Hartford Line Customers: 

We advise customers not to use Google Transit or Apple Maps for travel between December 25th – January 1st, 2021, as it may not provide the most up to date information. 

Passengers can find the most accurate information on schedules, service updates, and travel advisories at HartfordLine.com.

As a reminder:

  • CTrail Hartford Line will operate on a modified schedule on 12/25, 12/31, and 1/1. 
  • CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Tuesday, December 22nd to Tuesday, December 29th. Customers wishing to ride one of these regional Amtrak trains during the holiday period will need to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

Details on our Winter Holiday Service can be found here

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Winter Holiday Service

Season’s Greetings CTrail Hartford Line Customers:

CTrail Hartford Line trains will operate on the following schedules during the Christmas and New Year’s holiday period: 

  • Thursday, December 24th, 2020
    All CTrail Hartford Line trains will operate on a regular Weekday schedule
  • Friday, December 25th, 2020
    All CTrail Hartford Line trains will operate on a Saturday schedule
    Amtrak 146 will not operate on Christmas day
  • Saturday, December 26th, 2020
    All CTrail Hartford Line trains will operate on a regular Saturday schedule
  • Thursday, December 31st, 2020
    All CTrail Hartford Line trains will operate on a regular Saturday schedule
    Amtrak 146 will not operate on New Years Eve
  • Friday, January 1st, 2021
    All CTrail Hartford Line trains will operate on a Saturday schedule 
    Amtrak 146 will not operate on New Years Day
  • Saturday, January 2nd, 2021
    All CTrail Hartford Line trains will operate on a regular Saturday schedule. 

CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Tuesday, December 22nd to Tuesday, December 29th. Customers wishing to ride one of these regional Amtrak trains during the holiday period will need to purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

We are taking preventive measures to keep you safe during COVID-19. To read more about the precautions taken, and what you can do to help, visit the Safety First section on our website. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

We wish you a happy and safe holiday season!

Winter Weather Advisory

12/17/20 – 5:30 am

We’re continuing to monitor the effects of the snowstorm, and while our trains are currently operating today, we still advise that customers avoid travel if possible, for the duration of the storm. Service disruptions such as delays and cancellations are expected.

If travel cannot be avoided, we advise customers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

 

12/16/20

Due to the impending storm, a winter weather advisory is in effect. Customers are advised to avoid travel if possible, for the duration of the storm. We anticipate significant service disruptions that may include delays or cancellations.

If travel cannot be avoided, we advise customers to monitor our website for service updates, stay clear of the platform edges, use extra caution when boarding/exiting trains, and allow extra travel time.

Thanksgiving Holiday Service

CTrail Hartford Line wishes you a happy and safe Thanksgiving holiday!

In anticipation of increased travel over the Thanksgiving Holiday period, the Connecticut Department of Transportation (CTDOT) has announced additional CTrail Hartford Line service and additional train cars on CTrail Hartford Line and CTrail Shore Line East trains. The added CTrail Hartford Line trains on select days will help to alleviate potential overcrowding. Please note the schedule below:

  • Friday, November 20: Weekday Service (Extra CTrail trains available)
  • Saturday, November 21: Regular Saturday Service
  • Sunday, November 22: Regular Sunday Service
  • Monday, November 23: Regular Weekday Service
  • Tuesday, November 24: Weekday Service (Extra CTrail trains available)
  • Wednesday, November 25: Weekday Service (Extra CTrail trains available)
  • Thursday, November 26 (Thanksgiving): Saturday Service; NO Amtrak 146
  • Friday, November 27: Saturday Service; NO Amtrak 146
  • Saturday, November 28: Regular Saturday Service
  • Sunday, November 29: Sunday Service (Extra CTrail trains available)

CTrail Hartford Line tickets and U-Pass CT will NOT BE ACCEPTED on Amtrak Northeast Regional Trains 140, 141, 143, 146, 147, 148, 157 from Friday, November 20th through Monday, November 30th. 

Many Amtrak Hartford Line trains are expected to sell out through advance reservation sales and may only accept Amtrak tickets. Customers wishing to ride an Amtrak train during the holiday period are advised to consider using the additional CTrail trains when available, or purchase tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent.

“While many families may be changing their traditional Thanksgiving plans this year because of the pandemic, we want those who will be traveling this holiday to know that their health and safety is our top priority,” said CTDOT Commissioner Joseph Giulietti. “We are taking every precaution possible to keep you safe.”

CTDOT has increased the cleaning of trains and station facilities to keep frontline employees and passengers safe. Passengers must wear a mask or face covering and practice social distancing at stations and onboard trains. The Centers for Disease Control and Prevention recommends six feet from others, when possible. Seating onboard Amtrak and CTrail trains is limited to 50% capacity. These preventative measures will help maintain a safe and healthy travel experience. If you are feeling sick, please do not use public transportation. Passengers can view the schedule here COVID-19 travel requirements here.

Customers are advised to check HartfordLine.com prior to travel for service updates. 

Traveling early in the day is recommended on CTrail Hartford Line trains. 

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

View the official CTDOT press release here.

COVID 19 Travel Requirements

The Connecticut Department of Transportation (CTDOT) is continuing its safety measures on all of its public transportation services. 

The safety of our customers and operating personnel is of the highest importance. CTDOT’s safety measures are continually updated based on the recommendations from the Centers for Disease Control and Prevention (CDC) and other state and federal health agencies and experts. These actions, which began in March, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services, as well as for all CTtransit and local transit district bus services throughout the state.

Safety measures include:

  • Nightly sanitizing of all trains and buses including an interior wipe down of high contact surfaces using enhanced cleaning and disinfection protocols recommended by the CDC.
  • Increased cleaning of stations using CDC-recommended cleaning products and methods.
  • Disinfecting high contact areas such as door handles, escalator handrails, and elevator buttons multiple times each day at our busiest train stations.
  • Requiring masks and temperature checks at the start of each shift for front line CTDOT and CTrail employees.
  • Providing employees with enhanced health and safety training and personal protective equipment (PPE). 
  • Providing masks to on-board train crew, to provide to passengers if needed.
  • Hand sanitizer dispensers at all stations.
  • Placing personal protective equipment (PPE) in vending machines at major stations available for public purchase.
  • Conducting daily health and safety meetings with rail personnel and internal stakeholders to review current procedures and adjust as needed.
  • Contactless ticket purchasing options.
  • Installation of floor markings at major stations to assist with social distancing.

In addition to the safety measures above, riders are reminded of the COVID-19 travel advisories below:

  • Customers should wear a mask or face covering on all trains, stations, and platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks.
  • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends a distance of at least six feet from others.
  • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains.
  • Customers who feel sick should not use public transportation.

For the latest information, resources, and guidance related to COVID-19, visit ct.gov/coronavirus.

Amtrak Resumes Accepting CTrail Tickets on Northeast Regional Trains

Amtrak has resumed accepting CTrail Hartford Line tickets on their Northeast Regional Hartford Line trains, except for the following blackout periods during the holidays:

  • Thanksgiving: Friday, Nov 20 – Monday, November 30th
  • Christmas: Dates to be determined

Customers planning to travel on these trains during the blackout periods above will need to reserve tickets in advance through Amtrak.com, the Amtrak app, or an Amtrak ticket agent. Amtrak multi-ride ticket holders will need to reserve their seat on any train they plan to ride during this period following the Amtrak Ride Reserve program rules. Blackout periods are subject to change, and customers are advised to check HartfordLine.com for service updates prior to travel.

Passengers can view the schedule here and COVID-19 travel requirements here.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Columbus Day Weekend Schedule

CTrail Hartford Line trains will operate on a regular schedule for Columbus Day weekend.

  • Saturday, October 10, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Saturday schedule.
  • Sunday, October 11, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular Sunday schedule.
  • Columbus Day, Monday, October 12, 2020, ALL trains on the CTrail Hartford Line Schedule will operate on a regular weekday schedule.

Click here for schedule information.

New Departure Time For Amtrak Train 141

Effective Monday, October 12th, the weekday Amtrak Train 141 will depart from Springfield 5 minutes earlier at 5:50 AM (previous departure time 5:55 AM). All other intermediate stops and arrival times will stay the same.

Passengers can view the schedule here and and COVID-19 travel requirements here.

Remember to sign up for alerts or update your preferences on our alerts page for the most up to date travel information.

Oct 3rd-4th: Amtrak 146 and 143 Bus Substitutions

Due to scheduled track work on Saturday, October 3rd and Sunday, October 4th, please note that the following Amtrak Hartford Line Trains will be replaced with bus service: 

Amtrak Northeast Regional 146 (Saturday night only)

  • New Haven Union Station departure time: 9:54 PM
  • Springfield arrival time: 11:22 PM 

Amtrak Northeast Regional 143 (Sunday morning only)

  • Springfield departure time: 6:00 AM
  • New Haven Union Station arrival time: 7:25 AM

Advanced Amtrak reservations and tickets are required for the Northeast Regional trains above through Amtrak.com, the Amtrak app, or an Amtrak ticket agent. CTrail tickets will not be accepted. 

Passengers can view the schedule here and COVID-19 travel requirements here.

Remember to sign up for alerts or update your preferences on our alerts page for the most up-to-date travel information.

   

New Ticket Policy on Select Hartford Line Amtrak Trains

Effective Monday, September 14th, Amtrak will be instituting a new reservation policy for its Northeast Regional Trains operating on the CTrail Hartford Line. Customers traveling on the following Northeast Regional trains will be required to purchase an Amtrak ticket in advance:

Weekdays

  • Amtrak 141 (Departing Springfield at 5:55 AM)
  • Amtrak 148 (Departing New Haven at 11 PM)

Weekends

  • Amtrak 140 (Departing New Haven at 6:26 PM)
  • Amtrak 143 (Sunday only, Departing Springfield at 6:00 AM)
  • Amtrak 146 (Saturday only, Departing New Haven at 9:54 PM)
  • Amtrak 147 (Saturday only, Departing Springfield at 8:35 AM)
  • Amtrak 157 (Sunday only, Departing Springfield at 7:58 AM)

Customers wishing to use the trains listed above must reserve their tickets in advance using the Amtrak app, at Amtrak.com, or through an Amtrak ticket agent. Amtrak ticket agents are available during posted hours at New Haven Union Station, Hartford Union Station, and Springfield Union Station. CTrail Hartford Line tickets and U-Pass will NOT be accepted on these trains. For questions, customers should contact Amtrak at Amtrak.com or 1-800-USA-RAIL (872-7345). 

See the full schedule here.

    

Updated COVID 19 Travel Requirements – July 2020

The Connecticut Department of Transportation (CTDOT) is continuing its safety measures on all of its public transportation services as the state moves to re-open after the COVID-19 outbreak. 

The safety of our customers and operating personnel is of the highest importance. CTDOT’s safety measures are based on the recommendations from the Centers for Disease Control and Prevention (CDC) and other state and federal health agencies and experts. These actions, which began in March, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services, as well as for all CTtransit and local transit district bus services throughout the state.

Safety measures include:

  • Nightly sanitizing of all trains and buses including an interior wipe down of high contact surfaces using enhanced cleaning and disinfection protocols recommended by the CDC.
  • Increased cleaning of stations using CDC-recommended cleaning products and methods.
  • Touchpoints such as door handles, escalator handrails, and elevator buttons are being wiped down multiple times each day at our busiest train stations, Stamford, Bridgeport, and New Haven.

In addition to the service changes above, riders are reminded of the COVID-19 travel advisories below:

  • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains.
  • Customers should wear a mask or face covering on all trains, stations, and platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks.
  • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends a distance of at least six feet from others.
  • Customers who feel sick should not use public transportation. 

For the latest information, resources, and guidance related to COVID-19, visit ct.gov/coronavirus.

Cash Ticket Sales Return On Board CTrail Hartford Line Trains Effective Monday, July 27

Effective Monday, July 27, cash sales will resume on board CTrail Hartford Line trains. However, cash transactions remain suspended at ticket windows. 

  • Customers are encouraged to purchase tickets prior to boarding using a ticket vending machine (TVM) or the CTrail eTix app (available for Android and Apple iOS mobile devices) for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains. 
  • Customers should purchase tickets ahead of time for all Amtrak trains using the CTrail eTix App or a CTrail TVM.

In addition to the service changes above, customers are reminded of the COVID-19 travel advisories below:

  • Wear a mask or face covering on all trains, in stations, and on platforms, unless you have a medical condition that prevents you from doing so. Children under the age of two do not require a mask. Please be aware that Amtrak requires the use of face masks on board their trains.
  • Use social distancing while waiting at rail stations and riding trains. The CDC recommends keeping a distance of at least six feet from others.
  • Do not use public transportation if you feel sick.

Additional Service added to CTrail Hartford Line Beginning Monday, July 13

Effective Monday, July 13, the following CTrail Hartford Line trains will be added to service:

Weekday Northbound (all terminate in Hartford):

  • CTrail 4452 departing New Haven Union Station 6:35 AM
  • CTrail 4458 departing New Haven Union Station 3:26 PM
  • CTrail 4462 departing New Haven Union Station 4:32 PM

Weekday Southbound (to New Haven):

  • CTrail 4453 departing Hartford 7:45 AM
  • CTrail 4461 departing Hartford 5:05 PM
  • CTrail 4463 departing Hartford 5:40 PM

Weekend Northbound (to Springfield):

  • CTrail 6400 departing New Haven Union Station 8:10 AM
  • CTrail 6402 departing New Haven Union Station 10:00 AM
  • CTrail 6456 departing New Haven Union Station 2:29 PM (terminates in Hartford)
  • CTrail 6458 departing New Haven Union Station 4:10 PM (terminates in Hartford)

Weekend Southbound (to New Haven):

  • CTrail 6401 departing Springfield 10:00 AM
  • CTrail 6403 departing Springfield 11:57 AM
  • CTrail 6457 departing Hartford 4:05 PM
  • CTrail 6459 departing Hartford 5:30 PM

To accommodate this increase in service, CTrail 6455 and CTrail 4466 will have slight schedule adjustments. Please visit the Tickets, Fares, & Schedules page for schedule information.

In addition to the service changes above, customers are reminded of the COVID-19 travel advisories below:

  • Purchase tickets prior to boarding using a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) trains. Cash transactions are suspended on board trains and at ticket offices.
  • Customers should wear a mask or face covering on all trains, in stations, and on platforms, unless you have a medical condition that prevents you from doing so. Children under two do not require a mask. Please be aware that Amtrak requires the use of face masks onboard their trains.
  • Practice social distancing while waiting at rail stations and riding trains. The CDC recommends keeping a distance of at least six feet from others.
  • Customers who feel sick should not use public transportation.

EFFECTIVE 6/1: Schedule Update

There are no changes to the weekend schedule at this time. Please refer to the schedule here for all travel beginning Monday, June 1.

The following schedule adjustments will take effect on Monday, June 1:

  • Amtrak 475 will be returning to the Weekday schedule, departing Springfield at 3:55 PM.
  • Amtrak 476 will be returning to the Weekday schedule, departing New Haven at 5:25 PM.
  • CTrail 4466 will now depart New Haven at 6:30 PM.

All CTrail Hartford Line customers should refer to the following websites for connection information:

  • Click here for Amtrak Northeast Corridor schedule information.
  • Click here for New Haven Line (Metro-North) schedule information.
  • Click here for CTrail Shore Line East schedule information.

There are no changes to the weekend schedule at this time. Please refer to the schedule here for all travel beginning Monday, June 1.

COVID-19 Information:

  • Cash sales are suspended on board all trains. Please use a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets before boarding.
  • CTDOT strongly encourages customers to wear a mask or face covering and practice social distancing while waiting at rail stations and riding trains. Faces masks are mandatory for all Amtrak trains. The Centers for Disease Control (CDC) recommends a distance of at least six feet from others. CUSTOMERS WHO FEEL SICK SHOULD NOT USE PUBLIC TRANSPORTATION.

For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus

EFFECTIVE MONDAY, 5/11: Face Masks Required for Travel on Amtrak Trains

Effective Monday, 5/11, face masks or face coverings are now required on all Amtrak trains. If you do not have a mask available the crew will provide one for you to wear onboard the train.

CTrail Hartford Line and CTrail Shore Line East trains are still adhering to the State of Connecticut’s policy which highly encourages customers to wear face masks or coverings. Click here for more information on the face mask policy specific to CTrail Hartford Line and CTrail Shore Line East trains.

For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus.

Updated COVID 19 Travel Requirements

Protect your family and ours by stopping the spread. Passengers should wear a mask or cloth face covering on all CTrail Hartford Line and Amtrak trains, and at CTrail stations. And remember, public transportation is for essential travel only. Do your part to protect our #heroesmovingheroes and we’ll do ours to keep CT moving safely during this coronavirus emergency.

The Governor issued EXECUTIVE ORDER NO. 7BB, effective Monday, April 20, 2020, at 8:00 pm, requesting the use of face masks or face covering when it is not possible to maintain a safe distance of six feet or more from others while in public. All passengers are requested to wear a face mask or face covering at all times whenever a six-foot distance from other people cannot be safely maintained on CTrail Hartford Line and Amtrak trains, any other public transportation service in Connecticut, and within any semi-enclosed transit stop, waiting area, or CTrail station.

This Order is in addition to the requirement that public transportation is to be used for essential travel only such as getting to and from work or for procuring essential needs. Customers who feel sick should not use public transportation.

Nothing in this order shall require the use of a mask or cloth face covering by anyone for whom doing so would be contrary to his or her health or safety because of a medical condition, a child in a child care setting, anyone under the age of 2 years, or an older child if the parent, guardian or person responsible for the child is unable to place the mask safely on the child’s face. If a person declines to wear a mask or face covering because of a medical condition as described above, such person shall not be required to produce medical documentation verifying the stated condition.

Read more on Governor Lamont’s new face covering requirements here: https://portal.ct.gov/-/media/Office-of-the-Governor/Executive-Orders/Lamont-Executive-Orders/Executive-Order-No-7BB.pdf

EFFECTIVE 4/20: ALL CTrail Hartford Line and Amtrak Trains Operating on a Reduced Schedule

Effective Monday, April 20, ALL CTrail Hartford Line and Amtrak trains will operate on a reduced schedule.

  • Please refer to the reduced schedule here for all travel beginning Monday, April 20.
  • All cash sales are suspended for all trains. Please use a ticket vending machine or the CTrail eTix app for CTrail Hartford Line, CTrail Shore Line East, and connecting New Haven Line (Metro-North) train tickets prior to boarding.
  • New Haven Line (Metro-North) and Amtrak are also operating a reduced schedules during this time. All CTrail Hartford Line customers should refer to Amtrak Northeast Corridor and New Haven Line (Metro-North) schedules for connection information.
         – Click here for Amtrak Northeast Corridor schedule information
         – Click here for New Haven Line (Metro-North) schedule information

CTDOT strongly encourages the public to reserve rail and public transit for ESSENTIAL TRAVEL ONLY such as getting to and from work or for procuring essential needs. Customers should wear a mask or face covering and practice social distancing while waiting at rail stations and while riding the train. (Centers for Disease Control (CDC) recommends a distance of at least six feet from others, when possible). CUSTOMERS WHO FEEL SICK SHOULD NOT USE PUBLIC TRANSPORTATION.

View the official CTDOT press release here. For the latest information, resources, and guidance related to Coronavirus (COVID-19), visit ct.gov/coronavirus

CTDOT Taking Coronavirus (COVID 19) Precautions for Public Transportation

At CTrail, the safety of our customers and employees is of the highest importance. We are taking actions based on recommendations from the Centers for Disease Control and Prevention (CDC) and other public health experts. These actions, which began last week, are being conducted for all CTrail Hartford Line, CTrail Shore Line East, and New Haven Line (Metro-North) commuter rail services. These measures include:

  • Nightly sanitizing of all trains including an interior wipe down of high contact surfaces using cleaning and disinfection protocols from the CDC
  • Station operators have increased cleaning of stations using CDC-recommended cleaning products and methods
  • At our busiest stations, Stamford, Bridgeport and New Haven, touchpoints such as door handles, escalator handrails, and elevator buttons are being wiped down multiple times each day

The State of Connecticut is taking various actions to respond to the spread of coronavirus disease (COVID-19). CTrail is also staying in constant communication with state and federal emergency management agencies to adjust our protocols, if necessary.

We will continue to respond to the latest on COVID 19 with the safety of our customers and employees as our highest priority. 

View the official CTDOT Press Release here.

Information on the statewide response is available at CT.Gov/Coronavirus

See something, say something!

In an emergency, call 911. To report something suspicious, tell an authority, Call 1-866-HLS-TIPS (1-866-457-8477) or visit KEEPCTSAFE.COM

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