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CTrail eTix app iPhone Technical Update

We are aware that some customers using the CTrail eTix app on an iPhone may be experiencing technical difficulties. Our technicians are currently working to resolve it as soon as possible. In the meantime, passengers can purchase tickets in the following ways:

  • At any ticket vending machine available at CTrail Hartford Line stations.

  • Onboard CTrail Hartford Line trains with cash or credit/debit card. 

NOTE: Passengers traveling on CTrail Amtrak trains can purchase tickets through, the Amtrak app, or a ticket vending machine.

Visit for details.

Please review your preferences on our alerts page to ensure you receive the most up-to-date information for your travels.

Thank you for your patience in this matter.



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In an emergency, call 911. To report something suspicious, tell an authority, Call 1-866-HLS-TIPS (1-866-457-8477) or visit KEEPCTSAFE.COM

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